Effective Date: 03 May 2025
At HandsOnHarvest Trade, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Place an order
- Contact us via forms, email, or WhatsApp
This may include:
- Full name
- Email address
- Phone number
- Delivery address
- Payment confirmation (via Ziina)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases or inquiries
- Comply with legal obligations
3. Payments and Third Parties
We use Ziina to securely process payments. Ziina handles your payment information directly; we do not store or have access to your card or banking details.
Please refer to Ziina’s Privacy Policy for more details on how your payment data is handled.
4. Data Protection
We take appropriate security measures to protect your personal information. However, no online method of transmission is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Ask us to delete your information (subject to legal retention requirements)
To make a request, please email us at info-coffee@handsonharvesttrade.com.
6. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.
7. Contact Us
If you have questions or concerns about this policy, please contact us at:
📧 info-coffee@handsonharvesttrade.com
📱 WhatsApp: +971 50 702 3590